PRIVACY POLICY
  • 1. Who we are

    On Air Dining Ltd is committed to protecting your privacy and the security of your personal information.

    Registered office: On Air Dining Ltd, The Diamond Hangar, Long Border Road, Stansted Airport, Essex CM24 1RE. Company Registration number: 09048793

  • 2. Definitions

    “You” and “your” mean the person who is using the On Air Dining service. “We”, “us” and “our” mean On Air Dining Ltd. “Service” means the On Air Dining Ltd service. The “website” means the On Air Dining Ltd website at www.onairdining.com unless otherwise stated.

    “Data Controller” means the party who determines the purpose and means of processing personal data, as per prevailing data protection legislation.

  • 3. Our Commitment to data protection

    This Privacy Policy explains how we lawfully, fairly, and transparently use any personal information we collect about you when you use On Air Dining Ltd.

  • 4. How we collect information about you

    We will collect your contact details, such as your Name, telephone numbers, email address(es). This information will either be provided by you during your first contact with us and ongoing order placement. Or it may be provided to us by or on behalf of your employer.

    We may also collect any personal information which you provide to us voluntarily, for example by contacting us by email or telephone. Website usage information may be collected using cookies as detailed below.

  • 5. How we use the information about you

    We will use the only information we have collected about you where we have a legal basis for doing so.

    By agreeing to accept On Air Dining Ltd order quotation, you are entering into a contract. We will process your data as we consider necessary to fulfil our contractual obligations.

    We may use your information to market other business to business services to you in accordance with prevailing legislation. This may include providing you with news and updates. Consent is not required in advance for business to business marketing but we will provide clear unsubscribe instructions. Any marketing may be relevant and proportionate.

    In all cases we will process your data where we have a legitimate interest in doing so, for example to monitor and improve our service, to investigate an actual or potential breach of our terms and conditions, to facilitate continuity or our services and to protect our rights and property or those of other parties.

  • 6.. How we share your personal information

    We will not sell or rent your information to third parties for marketing purposes. Information will only be shared as necessary in respect of the above lawful purposes.

    In all cases :

    We will not share any of your personal information with any other third parties without your permission, unless:

    • We suspect any form of illegal behaviour

    • It is necessary by law, regulation or legal proceedings

    • It is required to enforce our terms and conditions

    • We consider it necessary action to protect the property, rights or safety of On Air Dining Ltd or any other party.

    • The third party is acting in a professional capacity, for example as a regulator, auditor or appointed data processor and has suitable confidentiality and privacy measures in place.

  • 7. Marketing and Communication

    We will not pass your contact details to third parties except as detailed above.

  • 8. Your right to access, correct and erase your data

    You have the right to request a copy of any information which we hold about you. This is called a subject access request. In order to receive such information which, we hold about you. This is called a subject access request. In order to receive such information, please send your request, including your full contact details, to our registered address.

    You have the right to have your data rectified in the event it is incorrect or incomplete. Please do contact us in the event of any of your information being inaccurate, as we are committed to maintaining the high quality of our data.

    You have the right to request the erasure of your personal data. This is known as the “Right to be forgotten”, We will anonymise or delete your data in response to this request unless there is an overriding reason for not doing so. Copies of your data may be retained to satisfy legal, regulatory and accounting requirements.

    We routinely take backups of data for business continuity purposes. The backups would only be accessed for routine tests or in the event of a failure of our live database. In the event of using this data any previous requests for anonymisation or deletion will be upheld. We will retain a record of requests in order to facilitate this.

  • 9. Our Commitment to Data Security

    We take data protection seriously we have implemented technical, physical and administrative security measures to protect your information against unauthorised access, loss, misuse or destruction.

    While we work very hard to protect your privacy, online data transmission can never be entirely secure. Therefore, we cannot guarantee that your personal information will always remain private.

    If we become aware that there has been a security breach and that your personal data may have been compromised, we will take appropriate steps to rectify the breach and we will contact you as soon as reasonably practical.

  • 10. We may change this Private Policy from time to time so please revisit this page at your convenience to ensure you are aware of any updates.